Privacy Policy

SUMMIT EXTERIOR DETAILING

Privacy Policy

Effective Date: June 10, 2026

1. Introduction

Summit Exterior Detailing ("Summit," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, request a quote, or engage our exterior cleaning services. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide our services and communicate with you effectively. This may include:

  • Full name

  • Phone number (including consent to receive SMS/text messages)

  • Email address

  • Service address or property location

  • Service history and preferences

  • Photos of your property when necessary for quoting or service documentation

We do not collect payment card numbers directly. Payments are processed through secure third-party payment processors.

3. How We Collect Information

We collect information you provide directly to us when you:

  • Fill out a contact or quote request form on our website

  • Call, text, or email us

  • Submit information through online advertisements or lead forms

  • Schedule or confirm a service appointment

  • Communicate with our team via phone, SMS, email, or customer service software

4. How We Use Your Information

We use the information we collect to:

  • Schedule and perform exterior cleaning services at your property

  • Prepare estimates and service recommendations

  • Send appointment reminders, confirmations, invoices, and follow-ups via phone, email, or SMS

  • Respond to inquiries and provide customer support

  • Send promotional offers, service reminders, or seasonal maintenance recommendations (only with your consent)

  • Improve our services and business operations

We will never sell your personal information to third parties.

5. SMS / Text Messaging

By providing your phone number and opting in, you consent to receive text messages from Summit Exterior Detailing regarding appointment scheduling, service reminders, estimate follow-ups, invoices, and service updates. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers who assist in supporting our business operations. Text messaging opt-in data and consent information will not be shared with any third parties.

6. Sharing of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

With service providers who assist in our operations (such as scheduling, CRM, communication, accounting, and payment processing software) under confidentiality obligations

When required by law, regulation, court order, or legal process

To protect the rights, safety, or property of Summit Exterior Detailing, our customers, or others

7. Data Retention

We retain your personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes. You may request deletion of your data by contacting us.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Summit Exterior Detailing

Email: summitexteriordetailing@gmail.com

Phone: (828) 532-5245

Website: shinewithsummit.com

State of Business: North Carolina, United States

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. We recommend consulting a qualified attorney to ensure compliance with all applicable federal, state, and local laws.